Company Response Review Report Review
Disgruntled customer

Michael Osier Submitted this review about Jet Auto Transport
Review made Live: 11/13/2009 5:05:00 PM
The contract was for delivery between 11/07 and 11/09 but actual delivery was on 11/11. Delivery was supposed to be before 10:AM but actual was 4:00 PM after numerous excuses. Contract was for enclosed transport but vehicle was delivered on an open, flat bed truck. Communication was primarily initiated by customer , and customer was accused of harrassment while trying to locate vehicle. To date, broker refuses to reurn phone calls.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1105771
Quote or Order Cost:
$1200

Company Response
Louis Corbeil from Jet Auto Transport Submitted this response.
Response Date: 2/17/2010 1:47:00 PM
This review is complete lie from the customer, the car was transport in an enclosed container and the delivery was on time with a transit time of 8 days, normal transit time for NC to CA is, 7 to 10 day. My attorney is working on having this review removed. If any potential customer is disturbed by this review, please contact Louis at Jet Auto Transport for actual facts. Thank you, Louis