Dishonest process

rich rodgers Submitted this review about I Move Auto
Review made Live: 10/2/2017 2:56:00 PM
I was quoted a firm cost of $299 to ship my vehicle. The next day I was called that the truck was ready to go and pick up my car but the cost was now $550. This an old bait and switch tactic that should not be tolerated. I promptly cancelled the shipment.

Company Response
Jay Montes from I Move Auto Submitted this response.
Response Date: 10/3/2017 12:37:00 PM
Hello as we explained when we first talked to you we gave you a range from $299 to $550 that is what car where moving on your route, we never charge anything until we got the carrier under contract, in this moment we give you the carrier information such a name number and if you wish a copy of his insurance. Also the prices are estimates based on car moving in the past and depending on your route and how many cars are going your way we can bundle the price and get you a lower rate now if a carrier has to drive x amount of miles just for your car it gets a bit more expensive. Also what we presented to you was an offer from a carrier we can always pass on that offer and wait for a new one, we don't make the prices up, we fight to get you the right dates and the lowers price that what we are here we work for you not the carrier. We apologize any inconvenience. Thanks Jay