Review Report Review
Highly Recommended due to promptness

L Dang Submitted this review about Hilton Auto Transport
Review made Live: 10/9/2006 3:17:00 AM
I am a returned customer. This is our second time to use Hilton Auto Transport. This time we just use the Standard Option to ship our car. I was very happy with my first experience through Hilton Auto Transport. They pickup the car on-time. The truck driver that this company sub-contract not only deliver the car on-time but keep the car well. Also the truck driver did not demand for additional money at time of deliver.

Why is it picking up and deliver on-time is so important to me ? We had a very bad experience from another company one time. As you know your child finished college and they need to be out of the dorm at a given time. Therefore, picking up the car on-time is a must. During this time, the truck driver did not pickup the car until 2 weeks after the promising day. Not only that at time of deliver the car to us, the truck driver tried to demand for more money than the contract promised.

Therefore, I was impressed with the service I had with Hilton Auto Transport. Car was pickup and delivered on-time and the truck driver did not demand for any additional money.

FIRST EXPERIENCE
I had one bad experience before using Hilton Auto Transport. Their delivery were not on time. It was told that the truck driver will informed us 2hours before the delivery. He did called 2hours before the delivery and said he will be arriving in 2hrs. He ended up did not show up until 4.5hours later and it was 1am at night. On top of it the truck driver demanded more money than the contract promised.
After doing some research through and decided to go with Hilton Auto Transport for our second car transport. I chose to have our car to be delivered EXPRESS which is within 5days. I was IMPRESSED with this truck driver who was extremely thorough. He kept us informed when he will come to pickup our car. It was ON-TIME. I was IMPRESSED that the truck driver delivered our car ON-TIME to Minnesota without any scratch. This is during the winter season and he kept the promise by deliver our car within 5days. Therefore, I highly recommend HILTON AUTO TRANSPORT. They do sub-contract some good truck drivers and it is very important.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5515
Quote or Order Cost:
$445