Scam Artists

b Submitted this review about Fleet United Auto Transport
Review made Live: 7/14/2005 11:35:00 PM
They advertise pickup in 1-8 days. Well I just cancelled my order after waiting 25 days and they still hadn't picked up the car. When I finally got through to their pathetic customer service it was all of two guys who had their excuses and lies memorized. One even had the balls to ask me to throw in extra money for the driver to get it picked up. I picked them because their price quote was low. This was part of the scam, they get you to choose them, then ask you to pay more or wait for who knows how long for them to even pick up the vehicle. 0 out of 5.

Company Response
from Fleet United Auto Transport Submitted this response.
Response Date: 7/14/2005 11:35:00 PM
This wonderful customer states that we are SCAM artists yet fails to say that we never charged him a dime for our services. The facts of his case are quite simple. His transport route is a very difficult one, we quoted a fair price, did all we could to get it moved. However no carriers were in the area, and no one could take the job. We were the highest posted load on central with him, and that was not enough. Meanwhile this wonderful customer became very irate, and hard to speak with. We mentioned that adding more money on the carrier side (Not to us) might help persuade a carrier into the area, he took it as a scam. If the money does not come into my companies pocket, how in gods name is that a scam? Very misinformed customer, and I hope he moved the car himself, and did not hassle any other good willing companies. James Lester