Review Report Review
Feels like a stolen Vehicle

Tony Submitted this review about Express Delivery Inc.
Review made Live: 4/1/2009 12:41:00 PM
The company was 2 days late in picking up out mini-van. The driver said it would be about 7-10 days for delivery. At the 2 week point I started calling the contracting company (Flofield INC.) they said they would find out and call me back. The next day I got a call from Jessica who works for Express Delivery. She said the driver would be in our area to deliver our van between 3 and 6 PM the next day. I left work at 2PM to be home in plenty of time for the pre-arranged timeframe. At 3:45PM I talked with Jessica again and she said that the driver was in the area earlier and had already left. Now she was telling me that since they couldn't get in touch with me that the car was being placed in storage and when they "got thier money then they would tell me where my car was". I couldn't believe what I was hearing and hung up. Since then I've not been able to talk to anyone and have no idea how to get my car. Don't ever think about using this company or letting them take your vehicle!
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Virginia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
106646
Quote or Order Cost:
$846