Straightforward

Justin Submitted this review about Evergreen Auto Transport
Review made Live: 7/5/2011 1:58:00 PM
This company is a broker that posts your vehicle on a board and arranges for pickup and payment. They do not actually ship the vehicle (that should be obvious to anyone who checks out their web site).

Evergreen was very prompt in quoting me to ship my 2007 Mazda 3, and they gave a great rate. I prepaid in full to receive a substantial discount. Overall, they were $200 cheaper than the next lowest quote, and provide a rebate if you post a review to this site afterwards (which is why I am posting).

Here is where I thought Evergreen could have done a bit better: I had pre-arranged travel months ahead of time that would make me unavailable to receive the vehicle in New York until July 1. I made this very clear to Evergreen when I called to place the order. When the driver showed up, his contract with Evergreen showed June 29 as the target delivery date. The vehicle arrived June 30, still a day early, and I had to get the property manager at my destination to sign for my vehicle (thereby relieving the driver of any responsibility for damage). Fortunately, the manager signed for the vehicle and there was no damage.

I wrote to the representative at Evergreen expressing my displeasure with the timing situation but never heard back. However, they shipped my vehicle for less than everyone else was quoting and allowed me to prepay so that I would not have to hand cash to the driver. I'm just glad everything went as smoothly as it did! I would use them again.