Overall experience was excellent

C Boyce Submitted this review about Direct Express Auto Transport
Review made Live: 11/5/2009 7:39:00 PM
I called several companies to get a quote for transported a car from Los Angeles to Florida. This company had a very reasonable price which was at the low end of the range of the companies considered. One was about $400 higher. Our schedule was actually tight but it worked out perfectly. I made the call to them on a Friday. They assigned a driver the next day. We received a call by Sunday/Monday. The car was ready for pickup as early as Monday but it actually worked out perfectly that it was picked up on a Thursday afternoon. It was delivered on time and everything worked out well. I would definitely use the company again and have recommended it to family members. I gave them direct feedback immediately to let them know how pleased I was with the whole process. They pay $10 to go through the trouble of filling out this feedback on this site. It would not be worth the trouble for $10 but they really did do a good job so I am finally getting around to it (the car was transported in August.) Since some routes have less traffic, be prepared for more waiting days and delivery days on less traveled routes. Check prices because they do vary. Also, the normal process is to pay the broker fee up front ($150) and then pay the driver the balance ($600). I drove out from Florida to LA but did not have time to make the return trip so this was the perfect solution.