Review Report Review
Low Integrity

Bear T Submitted this review about Diesel Auto Express
Review made Live: 12/22/2023 5:18:00 PM
My pickup truck left the original dealership in perfect condition. It arrived at my house with a broken speed sensor. A week and $437 later, I was able to pick up my truck from the local dealership. After waiting 2 weeks for a response, I emailed Diesel Auto Express back asking for an update. They sent me a response stating that it was impossible that they could have damaged the speed sensor harness and therefore declined to pay. Seriously? I would have given 5 stars if they had just shown a little integrity. Now, I'm filing a claim with the broker, SGT Auto. We'll see how that goes.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Utah
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
192975
Quote or Order Cost:
$1500

Car Condition
  • Vehicle was damaged