Review Report Review
Car Damaged!!!

Joe Submitted this review about Dependable Auto Shippers
Review made Live: 11/23/2010 5:21:00 PM
I went with DAS as they have a large HUB in Las Vegas where I purchased the car. The seller of the car dropped it off at the HUB and stated it was an extremely long and drawn out process. They went over every inch of the car for any damage already on car prioir to shipping (Why I don't know as you'll read later). The car sat in Vegas for a week before it was ever placed on a truck. I paid an additional $250 for an "expidited" delivery with a guaranteed delivery date. A week later I still hadn't heard a thing so I logged on to the website to check the status of the cars current location. This feature NEVER worked and trying to contact this company for anything other than a "quote" is almost impossible.
The car was suppose to be here on a Saturday. I received a call from DAS the day before (Friday) and advised me the car was damaged in transport. I asked the rather rude woman what the "damage" entailed and she stated a "small" dent on the rear passenger side quarter panel. I told her I wanted a picture of this damage emailed to me immediately. This "small" dent was the complete cave in of the rear panel. When asked how this happened she stated it was discovered by the driver while at a rest stop in West Virginia. NOTE: The car was on the TOP rack of the carrier!!!. Once the car arrived here in CT 3 DAYS LATE the damage was estimated at 2k. They refused to help with the damage as I did not take out the reccomended additional insurance for $250!!!
It was also suspected the car was either raced or abused as the differential was also damaged (probably explains the damage to the rear quarter as this car is fast and kicks out easily).

Company is extremely Shady!! Stay AWAY!!! Read that huge contract carefully before signing!!!!
I hired a lawyer and have brought suit for damages against this company!!
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Connecticut
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Sue
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was damaged