My name is Natalie and I am the supervisor and I have advised Mark Henson that the agreed terms were 7 business days from the move date of Feb11-Feb14 he got picked up 3 days after his estimated dates due to the trucker having problems with his breaks and if mark wants to punish us with negative feedback because we don't want to take a chance with g-d forbid the truck not stopping or cars getting damaged or something happing to the driver then so be it I rather the driver be on a day or two delay bit the cars will arrive the way they were brought on.