Company Response Review Report Review
Cadillac Arizona to Florida

gft Submitted this review about Best Auto Movers
Review made Live: 3/13/2013 12:16:00 PM
Best Auto Movers hauled my just purchased 59 Coupe deVille from Scotsdale To Jacksonville with no problems and no damage. Pick-up was timely and drop off was timely. Price quoted was reasonable but they bumped the price up a $100 on arrival which I didn't care for, however I paid it with no argument as they did a good job. Gene was the driver who I understand is one of eight brothers who run auto carriers. He got the car here quickly and unscathed.
I would definitely use them again.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Adams
Quote or Order Cost:
$1100

Company Response
Admin from Best Auto Movers Submitted this response.
Response Date: 3/5/2015 6:33:00 PM
This shipment was booked through a broker and we had a contract with that broker for $1,100 and that is what our driver had to collect. We believe that the customer was told the wrong price by the broker. For the future, please book with us directly to avoid miscommunications. Here is the link to see the contract: https://www.evernote.com/shard/s274/sh/e65409ae-25f2-465a-864b-ad0734c82c42/5b28b1126ab9ddb2e505683ad4f91956 Thank you for taking your time to leave us the review. We apologize for the misunderstanding about the price.