Professional

Hilarion Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 7/25/2023 4:51:00 PM
I recently had the pleasure of using MovingWheels for a long-distance move from NY to Toledo and I am thoroughly impressed. From the very beginning, their customer service was prompt, friendly, and very helpful. The representative I spoke with, Rebecca, was knowledgeable and took the time to explain their process, pricing, and what I could expect on the day of the move. On moving day, the crew arrived right on time and were incredibly professional. They took great care in packing my items, ensuring everything was safely and securely stowed for the journey. What impressed me the most was their punctuality and communication throughout the journey. The team kept me updated on their progress, and my belongings arrived at the new location exactly when they said they would. Unloading was just as smooth as loading. All of my items arrived in perfect condition, and the team helped place large pieces exactly where I wanted them in my new home. The pricing was very fair and well worth the stress-free experience. In conclusion, MovingWheels exceeded my expectations. They made what is usually a stressful process a simple and seamless experience. I highly recommend MovingWheels to anyone in need of transportation services. Their commitment to customer satisfaction, communication, and professional service is truly commendable.