Review Report Review
Shipping Mercedes 500 S 2900 miles & No damage!

Dr. C Submitted this review about Autolog
Review made Live: 4/15/2007 3:07:00 AM
I purchased a Beautiful pre-owned Mercedes 500 S on Ebay from a dealer 2900 miles from my home. I orginally had contracted another shipper to transport the car but after reading the reviews on this website (2 stars out of 5), I cancelled and went with Autolog. The reasons I chose Autolog were: 1) They use rail cars so less shifting of the car, 2) the price, and 3) they were headquartered 80 miles from the dealership.
Autolog picked the car up on the stated date, March 13th. The delivery date was originally projected to be between March 26th and April 2nd. This got pushed twice and car was delivered to my house 9 days later than original date, on April 11th.
Each time I called Autolog for an update I found them to be pleasant, professional, and up-front about the delays.
I would use them again even with the delays because WHEN THE CAR ARRIVED TO ME AT MY HOME, IT WAS PERFECT! NOT ONE SCRATCH OR SCRAPE AFTER 2900 MILES! No Joy rides (mileage was checked), no broken glass, no stolen stereo, no oil stain or drips on the white paint.
Yeah the car was a bit late, but after 2900 miles, the car was as wonderful in person as it was from the 100 plus photos I had from the dealer. Plus the price for door to door service in a covered rail car was 100's less than any of the 15 or so other shippers that I got quotes from.
If you absolutely need it overnight consider using someone else, but when your shipping a car and you want it to arrive in the same condition it was before shipping use Autolog, you won't be sorry, and your pocketbook will thank you as well.

Dr. C in Washington State.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
135194
Quote or Order Cost:
$1083