From Valerie @ 888-802-8250 Ext 2252: Thanks Garth, for taking the time to leave the review and recommendation. We provide the step-by-step instructions as a guide for our customers, in relation to tax payment. We don’t have access to Customs, hence, why we cannot assist with that, but we do try to provide as much information as possible, with the little information Hacienda provides. That said, we really do appreciate your recommendation as this can help facilitating that part of the process for future customers. If you or anyone you know need assistance with a future transportation, please feel free to email me at Valerie.barriga@autostartransport.com or text at 786-871-0019. Thanks!