Company Response Review Report Review
Excellent service

Jill Calvert Submitted this review about AutoStar Transport Express
Review made Live: 6/3/2023 8:41:00 AM
Our tow driver was prompt, friendly and persistent in getting my van onto his trailer with a blown transmission. Even though he didn't speak English, we were able to communicate using Google translate. My van was delivered to Rochester after breaking down in NYC in excellent condition.
Shipment Details
Origin:
NYC , New York
Pickup:
On Time
Destination:
Rochester, New York 14620
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12426737
Quote or Order Cost:
$856

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/5/2023 1:46:00 PM
"From Ed 888-802-8250 x 2249: Hello Jill, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"