Company Response Review Report Review
Exceptional Service Expected and Delivered

Hilda Submitted this review about AutoStar Transport Express
Review made Live: 7/8/2021 2:30:00 PM
I expected and it was delivered. Phil was so very diligent in getting my vehicle to it's destination.The vehicle had to go to a very remote town in the mountains of Colorado from the Atlanta Georgia area. It took two carriers to make the delivery and it was made as programmed by the service writer. He was patient with my inquires, promptly responding to my every inquiry I made from the status of my request to transport, locking down a carrier, to delivery of the vehicle. Phil was always so professional and cordial in performing outstanding customer service. He made me and the recipient of the vehicle very happy and relieved of what could have been a very stressful venture. Thank you Phil.
Shipment Details
Origin:
Whitesburg, Georgia 30185
Pickup:
On Time
Destination:
Creede, Colorado 81130
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1800
Quote or Order Cost:
$1800

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/9/2021 5:15:00 PM
Hilda, I know how important it was for you to take such good care of the vehicle that you had just sold. And how tricky it can get when shipping to remote areas such as the mountains in Colorado. Not everyone is up to the task. But that’s what sets us apart from the rest. We will always do our best and beyond to meet our customer’s needs. I’m more than pleased that I was able to deliver your vehicle and made the experience as smooth as I could. In case you or any person you know needs our services feel free to contact me. Toll-free number 888-802-8250 x 2235 / direct line 786-725-5990 Email: phil.toledo@autostartransport.com