Company Response Review Report Review
Service Expectation

TODD E HASSE Submitted this review about AutoStar Transport Express
Review made Live: 6/15/2016 3:12:00 PM
I contacted Yasmin to pick up a vehicle for us in Livingston LA on Wednesday June 8th and on June 9th she already had a carrier found to pick up our vehicle on the 13th. The carrier ran into some trouble with a previous delivery which put them a day behind. So pickup was done on June 14th and a storage fee was assessed for the late pickup, which the carrier covered. The vehicle was due in Wisconsin on June 15th and the vehicle was picked up on June 14th. The carrier drove straight thru from Louisiana to Wisconsin and delivered the vehicle actually 3 hours ahead of schedule on the 15th. We could not be anymore satisfied with the prompt service and attention to detail from both the carrier Amazing Rides LLC and by Yasmin Sairally with Auto Star Transport Express. Thank you both for your assistance and I will be calling again as the service was great!
Shipment Details
Origin State:
Louisiana
Pickup:
Late
Destination State:
Wisconsin
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
801532-YJ
Quote or Order Cost:
$675

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/15/2016 11:03:00 PM
From Yasmin Sairally 888-802-8250 ext. 2233 Hello Todd, I appreciate you taking the time to write a glowing review of your experience with AutoStar Transport Express and I am so happy that your vehicle arrived right on time. The carrier we provided also did a stellar job and went above and beyond his normal duties. We value your business and if you or anyone you know need our services in the future. Please give me a call or send me an email. yasmin.sairally@autostartransport.com 888-802-8250 ext. 2233