Company Response Review Report Review
Gretchen 360-284-7180

Crystal Submitted this review about Auto Shipping Group LLC
Review made Live: 10/26/2022 6:12:00 AM
We needed a very last minute transport from MN to NJ and this was our 1st time engaging such services. I had called several transport companies of which only 2 were able to guarantee a specific date or pick up which is what we needed because we were flying to MN from NJ to finalize the transaction and wanted the vehicle picked up on that day before we flew back the very evening. We decided to go with Auto Shipping Group because of Gretchen, the young lady who helped me on the phone. She was accountable, understood what I needed, made it very easy to arrange , and consistently followed up via text which was convenient for me . She just made the whole process very seamless . I was very skeptical also because when I was calling other companies, one company told me that it would be difficult to have a guaranteed set pick up day on such last notice but I had already bought my husbands plane ticket so we though that we weren’t going to have the actual pick up on that day cause drivers usually have a 1-3 window. But Gretchen made it happen for us and everything worked out just perfect thanks to her. The driver was also very accommodating . He rearranged his pickup scheduled to come to us earlier because I had told him we had a flight flying out the very same evening he was coming to pick up the car and came a few hours earlier to accommodate our schedule and consistently updated us on his eta as well. Very happy 1st experience and would use Gretchen and this company without hesitation again! Thank you
Shipment Details
Origin:
Minneapolis , Minnesota
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
108000
Quote or Order Cost:
$954

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 10/26/2022 2:14:00 PM
*** Gretchen Hight *** 360-284-7180 *** gretchen@autoshippinggroup.com *** CALL OR TEXT ME DIRECT FOR A FREE INSTANT QUOTE *** Thank you for the AWESOME 5 star review. It was a pleasure working with you! Please call, email, or text me if you need anything else.