Company Response Review Report Review
Excellent Service

Elizabeth Esposito Submitted this review about Auto Shipping Group LLC
Review made Live: 2/23/2015 10:55:00 AM
Auto Shipping Group did an amazing job helping me organize the transport of my vehicle and subsequently following up. Soon after my car was picked up, the carrier was in an accident and my car was damaged. My Agent, Chell Hart, at Auto Shipping group was with me every step of the way and got me the answers I needed to feel confident that my car would arrive and that I could get the damage repaired. She was friendly, kind, and attentive throughout my time working with her.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Connecticut
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014566
Quote or Order Cost:
$1100

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/23/2015 1:16:00 PM
Chell Hart **(360) 464-1039** chellh@autoshippinggroup.com Liz, I am grateful for the kind words! I can not believe the way this transport played out- it's most unusual... To have a car get into an accident within a mile of the pick up location is statistically astronomical, but to have it show up on time, and REPAIRED, without any request is even weirder... I will stay in touch with you until we have this whole story figured out! All my best, Chell Hart