Company Response Review Report Review
Cancellation

Michael Henderson Submitted this review about Auto Rail Forwarders
Review made Live: 3/27/2014 12:50:00 PM
The transportation was cancelled due to unforseen circumstances and we knew that there was a $300 cancellation fee. We paid the $1590 upfront and the balance was never returned.
A check was sent after 3 months of trying to get our money back but it bounced due to insufficient funds and that cost me $10. After contacting Gerry he promised to reissue the cheque but it is now almost one year later and no money.
I have contacted the Bedford Nova Scotia police but they can not do anything.
So judge for yourselves, but in my eyes that is nothing but theft.
Would you trust such a company for you vehicle move ? They get no stars and should be minus 5.
Shipment Details
Origin State:
British Columbia
Pickup:
Never
Destination State:
Quebec
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5257
Quote or Order Cost:
$1593

Company Response
Nick from Auto Rail Forwarders Submitted this response.
Response Date: 3/19/2014 7:27:00 PM
A check was sent to the client.. I will be looking into this matter when I return to the office. Sincerely, Craig. W Claims. Dept