Donald we appologize for this. The carriers sometimes get caught up in unexpected traffic and are not able to meet the times they expect to meet. Unfortunately these situations as rare as they are come up and are out of our control. Please forgive us and the carrier for not meeting the time. We will ensure as we always try our best that this type of thing doesn't happen in the future. We appreciate your business and hope that you will give us another chance in the near future. Thank you.