Review Report Review
Transport from LA,CA to MD

Kathy Submitted this review about Ace Auto Trans Inc.
Review made Live: 2/4/2010 10:55:00 AM
I used this company through Nichole at Hilton Auto transport.
ACE AUTO TRANS has very honest and kind staff. They were about two hours late to pick up my car ont he day of. But they DID pick up on the day of my choosing.Owner kindly also mailed me back the parking permit I left in the car accidently.THe car took a long ten days to get to MD. During the last 3-4 days before car arrived in MD, driver called everyday to let me know where he was and when he thought the car would get to destination.Everytime he called,he gave a different time. ON the tenth day, the driver arrived at 10PM. We drove 4 miles to get to where he was. Apparently the truck broke down.As we waited for him to call for help, we waited about an hour before he took the car off the truck.The car was FILTHY. A white car, turned grey/black. Thick layer of dust all over the vehile. Driver was kind enough to help clean the windows a little.
Car arrived with no damage. Just took a long time.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
n/a
Quote or Order Cost:
$800

Car Condition
  • Vehicle was dirty