NEVER A SCAM, and very happy to address this review. We received this order yesterday afternoon, 8/16/2010. Customer said car must be picked up tomorrow, 8/18/2010. We dispatched today, 8/17/2010 to be picked up on the 18th as customer requested. This order was fully executed and ready for pick up tomorrow. We got this order out in record time, within one half of one day of customer placing order. Customer informed us that because other brokers were telling him horror stories of the shipping industry and frighting him he was running scared and wanted to cancel with us. We explained that we already found him a carrier, dispatched to a driver and the driver had scheduled to pick up the next day. Because it was already dispatched by us, and scheduled for pick up the next day he would lose his deposit if he canceled. He still insisted that he wanted to cancel. We are a 4 star rated company with excellent customer reviews. We are sorry that this customer lost out on this great transport.