Review Report Review
Vintage car shipping

Theresa Samson Submitted this review about 7 Star Auto Transport
Review made Live: 9/19/2011 3:19:00 PM
As an attorney, I always do my homework. Called at least 6 other companies to pick up my new car, including the most reputable. This place won my business because their rates were excellent and the reps were polite. Dealt with primarily with Jack. He was always accessible and his demeanor was respectful. He explained the trucking business's customs, how they find drivers for you and even allowed me to speak to the transport company's dispatcher and driver. Jack answered all of my questions - even those which I knew he did not want to have to answer. This was my first time arranging a car for shipping so here are a few tips for novices:

1) Make sure that your contacts at the pickup/dropoff points are flexible in their hours. Drivers get held up along the way and their pickup times can go over by as much as a day as when their estimated pickup time. However, much to my husband's delight, they got the car to us 2 days earlier than anticipated.

2) Get the driver's phone number so you can get an idea of how their schedule is playing out.

3) If you choose a closed carrier, understand that only 5% of all carriers are enclosed. Therefore, your dates of availability can be quite limited. However, Jack called me with updates about possibly shipping using an open trailer. Told him I was set on a closed trailer shipping but I appreciated that he gave me some options.

4) If you live in a crowded city, opt to pick up the car from a rest area off the highway. We live right outside NYC and I'm glad we picked up the car from a rest area. The huge parking area gave us plenty of space to inspect the vehicle before signing off on the bill of lading. We were able to pick ours up at 8am in the morning by coordinating with the driver. Gave us just enough time to pick up the car, drop it off at home and go to work.

I would definitely use 7 Stars again.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Saban
Quote or Order Cost:
$850