Car was never picked up

Igor Sirotyuk Submitted this review about 1 Shot Express Transport LLC
Review made Live: 9/11/2012 2:33:00 PM
Was really surprised to get a such a low delivery quote, but that is where the problem started. They were never able to honor the promises they made. Kept postponing the pick up for weeks. Their customer phone line is a joke! Ended up cancelling contract but they kept a deposit even though they failed to fulfill the contract. Just a low profile broker company that is only after your money. No regards for their customers whatsoever. Be careful!

Company Response
1 S.E.T. from 1 Shot Express Transport LLC Submitted this response.
Response Date: 9/20/2012 10:39:00 AM
Very overwhelming story Igor however, I beg to differ. Yes indeed, we are a broker just like the vast majority of subscribers to this site. We do not hide this issue on the contrary it is the first thing we tell our customers and we are not impacted by your actions as much as the drivers. If anyone looks around our reviews they will see some customers like you who instead have no regards for the drivers in this industry. You sir requested we find you a carrier to move your vehicle and did the same with other companies, how do we know this? When a driver was dispatched to your location you simply said oh, the vehicle has been picked up well, who else knew about your vehicle? This simple UN-harmful sentence translate into a driver making a living running these rigs around town, not to mention the high cost of fuel, having to stop and try to reschedule or make his trip cross country with an empty spot because you could care less. To the end then Igor, it is customers like you that fit your last statement. Sorry we let you down.