I booked their service 1 month in advance for a quote of $585 and the say before they changed my sales agent to another person, and my truck driver to another person and told me there has been a shipm [More]
Sonic Auto Transportation - Dear Hillary, we apologize for the sudden changes in your order and any inconvenience caused. We value your feedback and are taking steps to improve communication and reliability. We hope to have the ...
We booked with Sonic Auto Transportation two months prior to our daughter's first day of college to transport her vehicle from the pacific northwest to the south coast. Sonic did not show up on the s [More]
Sonic Auto Transportation - Dear Customer, we went over your order and we have to admit that indeed we couldn't locate a carrier. We are so sorry to have made false expectations about the pick up date. You needed the vehicle pic...
This was a very unfortunate experience. I decided to sign with auto because of reviews and the quote, which later turned out to be significantly lower than reality . This was of course disappointing, [More]
Sonic Auto Transportation - Dear Customer, on behalf of the entire Sonic Auto Transportation company we want to apologize for the miscommunication you faced. We always prioritize customer service, we are so sorry we weren't able...
They started out as a concerned business. Then once we set up a time and date it never happened. This imaginary guy named “Tim” was supposed to contact me after I signed the contract and set up my cre [More]
Sonic Auto Transportation - Dear David, we have looked through your order and we'd like to admit that this is definitely unacceptable. We noticed that you communicated with our support representative and Tim's personal assistant...
If I could give this company zero stars best believe I would ! After not being able to meet my expectations I requested the service be cancelled. Their response : “ The trucks are slipping left and ri [More]
Sonic Auto Transportation - Dear Norell, please accept our apologies. Our agent didn't mean to be rude, he was trying to say that you could save your time and money by letting us ship the car instead of driving it. We are sorry ...
They would first quote a low price and on the day of shipping would give fake carrier information, then try to find another carrier and charge a higher price. Stay away from these scammers. They charg [More]
Sonic Auto Transportation - Dear Nabin, thank you for addressing this matter. We are so disappointed to hear about such a negative experience working with our company. However, we are glad that your shipping agent managed to fin...
Beware of this company !!! Don't get scammed !!!
This is what going to happen, Mark my words!!
1) They give you a low quote (you are happy to see the quote)
2) You sign the contract with all the in [More]
Sonic Auto Transportation - Dear Ananth, thank you for sharing your experience working with our company and leaving such detailed feedback. We are terrified to hear that you had to face such an inconvenience! We want to inform y...
Stay away, they are bait and switch. Quoted $1900 then tried to gouge me $3500-$4000. They have the book of lies on their desk. Allison was the agent. Read the reviews seems this is their common pract [More]
Sonic Auto Transportation - Dear Robert, we appreciate your prompt feedback! However, we are so sorry for the price change. That was a necessary measure in order to find a carrier. It's our duty as a broker company to offer all ...
Price quoted was to low ball the competitors and then when it was time to deliver, they could not find a driver to pick up the vehicle. This is there profession. They know what they average rate is, [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. Your review helps us a lot to improve our services! Your shipping agent has been working hard to lower the rate, but with these fuel prices, it's b...
Booked with them they were way underpriced. Did not get car picked up. When they found out another company tried to pick up car the tripled the bid price on the driver board just to be sure it could n [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. We are so sorry that you had to go through such an inconvenience. We have reviewed all the call recordings with your number and didn't find any mis...
