This company is by far the worst. Customer service never picked up after I called about 10 times. I was on hold the entire time and hung up after waiting 20 minutes. They assured me that they would be [More]
Roadrunner is a con! They will quote you a reasonable price and then raise the rate once you agree to terms, went from 1235.00 to 1700.00 on me! I do not recommend!!!
I booked with Road Runner 3 weeks ago and paid in advance. My Pick up date was last week. 5 days later, no transport and I can not get through to the company . My booking # is R671499. I can't even [More]
We are facing significant issues with a transportation company that has proven to be extremely challenging to work with. As a carrier, we have not received payment for a vehicle we transported for Roa [More]
Roadrunner communication is terrible. Three different employees apologized, said they would check on issue & call back. They never call back. Seems to be a friendly way to get you off the phone.
For [More]
Do NOT use this vehicle carrier! I typically only post positive reviews, or I don’t review at all, but I had to make an exception because of how terrible their customer service is. The car eventually [More]
I hired Road Runner to transport a brand new Cadillac Escalade from Florida to Tennessee. I received my brand new car with multiple, deep scratches on the front bumper and side mirrors. The driver tri [More]
I paid this company to transport my car door to door. The driver is now telling me I have to meet him on the other side of the city to pick up my car. He stated he has to unload nine cars to retriev [More]
RoadRunner Auto Transport - Terry, we sincerely apologize for the inconvenience you experienced with our service. We understand the frustration of having to pick up your car on the other side of the city, and we regret any confu...
I will be adding to the many negative reviews for this company. I bought a 1949 Ford F5 truck in Moses Lake Washington and wanted to move it to Nampa, Idaho. I used the Road Runner Auto Transport we [More]
RoadRunner Auto Transport - Jim, we sincerely apologize for the negative experience you had with us here at RoadRunner Auto Transport, and we appreciate you bringing these issues to our attention. We regret any inconvenience cau...
Just hired Road Runner to transport a car I recently bought from a car dealership in WA and being transported to NC. When I initially inquired they were all over my account. They called and emailed [More]
RoadRunner Auto Transport - Todd, we sincerely apologize for the frustration and inconvenience you have experienced with the delivery of your vehicle. We understand the importance of timely and transparent communication througho...
