Just hired Road Runner to transport a car I recently bought from a car dealership in WA and being transported to NC. When I initially inquired they were all over my account. They called and emailed [More]
RoadRunner Auto Transport - Todd, we sincerely apologize for the frustration and inconvenience you have experienced with the delivery of your vehicle. We understand the importance of timely and transparent communication througho...
I initially chose RoadRunner Auto Transport based on a recommendation and high rating, expecting a seamless and efficient process for transporting my vehicle. Unfortunately, my experience has been far [More]
RoadRunner Auto Transport - Steven, we understand that you have since been issued a refund and we sincerely apologize for the inconvenience and frustration you have experienced with us here at RoadRunner Auto Transport. We under...
First and foremost, the car arrived undamaged and for that I am sincerely grateful. Unfortunately, despite planning the transportation 6 weeks in advance, signing a contract, and giving a deposit:
1) [More]
RoadRunner Auto Transport - Bert, we sincerely appreciate your feedback and would like to express our gratitude for choosing our services to transport your vehicle. We are pleased to hear that your car arrived undamaged, and we ...
Joseph Welna would hang up the phone immediately at the moment you say no. Then he would send you email complaining that you wasted his time and tried to teach you do not do that. No wonder I saw so [More]
RoadRunner Auto Transport - Zetian, We are deeply sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. At our company, we strive to provide the best possible service, and the...
Worst company I have ever dealt with. My car was supposed to be delivered 9/18 and it's 9/25 and still not here. You have to wait at least an hour for anyone to pick up the phone and each time they ca [More]
RoadRunner Auto Transport - Nick, we understand that your vehicle has since been delivered to your requested destination and sincerely apologize for the inconvenience and frustration you've experienced with the recent transport ...
Please note, I reviewed this company on Google and they deleted my review. Therefore, I added a review to Yelp and now here.
THIS COMPANY IS SHADY. COMPLETE BAIT AND SWITCH!
I was "convinced" by t [More]
I booked a transport through Roadrunner transportation for my Lamborghini Uris, and it was to be delivered on 8-9-23 and the car is still not here 8-11-23. When I called roadrunner they could not tell [More]
I registered for a delivery a month in advance, coast-to-coast. Fortunately, they did not charge me, however, I never heard back from them regarding a pick-up date. They don't answer their phone and t [More]
RoadRunner Auto Transport - Ron, we appreciate your feedback and are truly sorry for the inconvenience you experienced with our service. We deeply regret any frustration caused by the lack of communication and the issues you enc...
My vehicle was delivered only bc the police found the contractor company that RR hired. This company has also lied and manipulated me so much that is sad. I will never use this company again.
To start, I hardly ever write reviews (good or bad), but service from Road Runner was THE WORST! I initially booked a car shipment about 3 weeks prior to my desired pick up date on 5/17/2023. I spoke [More]
RoadRunner Auto Transport - Nicole, thank you for sharing your feedback about your experience with us here at RoadRunner Auto Transport. We apologize for the inconvenience and frustration you encountered during the process. We t...
I scheduled a transport weeks in advance and confirmed it a few days before pick up. The price was increased but I didn't have many options about that. Then I never heard anything from the driver even [More]
RoadRunner Auto Transport - Maggie, we strive to provide excellent customer service and we are very are sorry to hear about your recent experience. We have asked that management contact you as soon as possible to aide in resolvi...
Do not use Road Runner. They were the first company i spoke with and reassured me they could handle picking up my car at the port in Brunswick Ga and deliver to my home in Alabama. They strung me a [More]
RoadRunner Auto Transport - Patricia, we apologize for any inconvenience you may have experienced, due to the unexpected cancellation of the assigned carrier. It is for this reason that we rely on a vast network of carriers read...
I shipped a car with them from Oregon to Illinois, it was over two weeks late (not due to weather). I've never had such bad service along with lack of customer service. I called every day to get an u [More]
RoadRunner Auto Transport - Michelle, thank you for taking the time to share your feedback. Because circumstances arise that cannot be anticipated like road closures and breakdowns, we always advise that all dates are estimated...
I was not informed that picking up my vehicle could take a week! This is completely unacceptable. Agent was misleading making me think the car would be picked up the day after booking. On hold forever [More]
RoadRunner Auto Transport - Elizabeth, we are sorry to hear that you experienced any difficulty contacting us during the holiday weekend. While we were able to work quickly to secure a trusted carrier to transport your vehicle, ...
