I was told they would pick up my car from 8/3 to 8/7 and they never came. I had to cancel my flight to take my daughter back to college and stay home to find another transporter for my car. A lot of s [More]
Montway Auto Transport - Hi Lana. Thank you for sharing your experience. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unab...
I was in communication with Montway for two months before a recent motorcycle trip from Atlanta to Spokane. Montway assured me that they would be able to transport my bike from Spokane to Atlanta. I m [More]
Montway Auto Transport - Hello Rod, we are sorry to learn about the inconvenience. We do our best to deliver the best service possible. Transparency is very important to us. Motorcycle logistics is an incredibly specialized f...
I shipped two vehicles with this company and they hired a third party company by the name of SURKHON TRUCKING LLC. Never use Montway or Surkhon. The trucking company would not drive up my street and i [More]
Montway Auto Transport - Hello Brandon, I am sorry to hear about the reported issue with the shipment. Not everyone ships a car every day. Transparency is very important to us, so we provide complete details of our services a...
My driver called at the pickup location (a day before the car was supposed to be picked up) and said he would be at the pickup location at 7:00 p.m. He arrived at MIDNIGHT. On the drop-off, I receiv [More]
Montway Auto Transport - Hi Laura. Thank you for providing your feedback. We are sorry to learn of the inconvenience with the carrier. We agree that communication is essential to great service and it is a core value to which ...
If i could give NEGATIVE 100 stars for this piece of trash company, I would. Never have dealt with such incompetence in my entire life. Our car is now a full week after the delivery date and noone at [More]
Montway Auto Transport - Thank you for providing your feedback. We are sorry to hear about the inconvenience with your shipment. Motor carriers do their best to provide timely service, but there are many factors that may affe...
The transportation went well and my car arrived the destination without any damage. However, it was picked up on Sunday and was due to be dropped off the following Thursday after 12pm. I did not hear [More]
Montway Auto Transport - Hi Guss. Thank you for leaving your comments. We apologize for any inconvenience you have experienced. As a broker, our services are to match your shipment with a properly licensed and insured motor c...
Gave one star because I’m still hopeful-paid for guaranteed pickup - car was kept at a local lot for 9 days! Route is east coast-hard to believe there wasn’t a carrier available. No information from t [More]
Montway Auto Transport - Hello. Thank you for taking the time to share your feedback. We are sorry to hear that your vehicles’ trip to Pennsylvania has not meet your expectations. To achieve guaranteed pickup on 6/7, your veh...
The only reason I am giving Montway Auto Transport 1 star is because I did eventually receive my cars, and other than a dead battery, they were in the shape I was expecting. They failed to deliver wi [More]
Montway Auto Transport - Thank you for contacting us. I'm sorry to hear that we did not meet your expectations. Transparency is very important to us. Due to the complex nature of auto logistics, we are unable to guarantee any...
Avoid this place! They will scam you on deadlines, not be upfront with policies or when they will be picking up the car and then try to talk their way out of it. There is a reason they have their Goog [More]
Montway Auto Transport - Hi Josie. Thank you for contacting us. I am sorry for any inconvenience you have experienced and would like to address your concerns. You mentioned that we have our Google Reviews turned off and this ...
Well organized (pick up / drop off )
- exceptional costumer service (assistance)
- entirely pleased with overall experience
Very pleased & thankful that I have chosen MONTWAY auto transport - it h [More]
Montway Auto Transport - Hi Marco. Thank you for taking the time to share your experience. We are happy to hear that your vehicle transport experience was positive, and that the service provided to you was seamless. We apprec...
This company says they "provide peace of mind" but they are a nightmare to work with. They subcontract with truckers who can't be reached by phone for days and who don't answer messages, who pick up y [More]
Montway Auto Transport - Dear Laurie,
I am sorry to hear about your negative experience. I apologize for any inconvenience caused as a result of late delivery and a lack of communication. Our goal is to make the car shippi...
I used Montway twice last year, and neither experience was favorable. The worst and last experience resulted in significant damage to the vehicle that was transported. I contacted Montway for help and [More]
Montway Auto Transport - Thank you for sharing your feedback, Brian. I am sorry to hear about the situation. As a broker, we take all the necessary precautions to prevent our customers from encountering unreliable carriers. W...
I tried to use Montway to setup enclosed transport for my vehicle. I was very clear with them at booking that it must be enclosed. The next day they call to say they found someone but its open transpo [More]
Montway Auto Transport - Thank you for sharing your feedback. I apologize for any inconvenience. As a business, it is important that we provide the best service possible. It is also important that we show ownership of any iss...
Worst firm you could select. They were not honest and could not meet a schedule. I have worked with many trucking companies over my 35 years in the construction business they are the worst and I am no [More]
Montway Auto Transport - Hello, I am sorry to hear there was an issue with your shipment. Auto transport is unlike any other type of logistics. And comes with its own limitations and procedures. As such, we are unable to guar...
STOLE VEHICLE!
BEFORE You'll DO ANY BISSNES WITH Montway READ this!!!!!
IT'S BROKER!!!BROKER!!!BROKER!!!!
This BROKER is a FRAUD!!!! FRAUD!!!!FRAUD!!!
MONTWAY REFUSED FINISH DELIVERY!!! PUT VEHICLE [More]
These can't find a trucker who can pick up my car for 2 weeks. Useless excuses every day. Also very incompetent and rude customer support representatives.
Montway Auto Transport - We are sorry to hear of the inconvenience. When transporting a vehicle it is important that we have all the necessary information ahead of time. So that we can properly assign a carrier that is able t...
Be very afraid. The worst auto transport experience ever. They have no idea what they are doing. They will tell you what you want to hear to get your business
Montway Auto Transport - I am sorry to hear you had a dissatisfied experience. It's important to us at Montway that we deliver professional service. I would like to learn more and help in any way I can. Please email us at fee...
I have used Montway on a number of occasions however on the last transport my car was damaged by the carrier. It has been three months and I have still have not been reimbursed for the damage. While M [More]
Montway Auto Transport - Thank you for being a loyal customer of Montway. We appreciate your feedback.
