Micheal
Submitted this review about iEZship Review made Live: 6/11/2022 8:33:00 PM
I booked my three vehicles a month and a half ago. I keep asking what time, who will be coming and IEZship representative Susan kept assuring me that my vehicles would be picked up. On the day of my pick up I kept getting messages from Susan that they are coming, not until 1pm the day they were supposed to take my vehicles did Susan tell me the transporter is demanding another 1200 dollars to take my pick up instead of the Jeep 4 door that they were supposed to pick up. The reason for the change was I was in an auto accident and totaled the Jeep two weeks ago and I got a Jeep. She kept telling me that they are “demanding the money”. So here I am with no choice to have it done because my vehicles needed to go from NY to Florida. Then at 4pm I was told they could not take my pick up. So I have an airline ticket for the next day and now I have to drive from NY to Florida. Fast forward to 6/11 and the transporter dropped my suv and motorcycle and said it was 1300 COD, but I paid IEZship 200 already and the transporter did care he wouldn’t release my vehicles. So all around stick up artists and not a shred of professionalism. They do not care they just take the money. I will be notifying BBB and take a legal route.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1450
Quote or Order Cost:
$1650
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