Fred
Submitted this review about White Tower Transports Review made Live: 9/5/2011 10:23:00 PM
Contacted Bill 1 month prior to be added to pic up schedule. pic up dates 8/22-23 or 24. No Problem says Bill you r in good hands..call back 10 days prior to P.U. Did that, Scheduled p.u. 8/23. 8/23 comes & goes..no call no nuthin! hmmm Call about 4 pm.. Oh says Bill Bull..I didn't say Tues. I said Wed..Definetly before 2pm. I say OK I'm leaving Thursday..( my marked date on the calender for Tuesday PU crossed out).At this point my gut is telling me ..I have plan B & leave keys & instructions with a friend. You guessed it...Wed. I call Bull 12pm ask y the driver hasn't called? Oh says Bull he's in N.J.he'll be there sometime tonight.. Thursday I'm on a flight gone. Call Thursday..he, The driver jeff is in Queens says Bull, your next.. Phew good. Call me...You guessed right again...no call. I call.. Bull says Jeff the driver had to go back to NJ for God Knows what... I'm starting to get chest pains...Bull says Friday definetly but I can't give you a time..OK U Guessed Right Again! Say goodbye to Friday..Poor truck has a hydralic leak..Now Bill Bull hands me over to Angelo..The Carnival barker ran outta stories. Wait there more stories..Someone died...Really no kiddin!?? Another hydrolic leak..,(Where is DOT when you want them??) A driver quit and stole money? I can only wonder Y? And the only straight thing that happened was Tropical storm Irene hit Sat. 8/27 late evening after 11PM & continued into early Sunday 8/28. FOUR full days after promised Pick up. Delivery was more of the same ....I actually gave up...I almost didn't care if I got the car or not..I just wanted this misaberable saga to end...Finally The Evening of Sept 3rd car was delivered. Jeff the driver called my college daughter a Bitch...
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
M13757
Quote or Order Cost:
$600
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