poor and bad information

Tony Submitted this review about West Coast Auto Transport Inc.
Review made Live: 3/12/2008 8:08:00 PM
Please do not use them for any transportation, they are laud and very unfriendly. They will not give you any information.

West Coast promised 10 days delivery now they are saying 3 weeks which means 15 business days. they will yell at you and hangup the phones

Company Response
Tabitha from West Coast Auto Transport Inc. Submitted this response.
Response Date: 7/9/2008 3:32:00 PM
Since there is not much information to go on I can only say this, we do estimate 10-14 days for delivery of vehicles going to the northeast, southeast, and midwest. We do provide customers with the most up to date information that we have available to us. We are a small family owned company with thirteen trucks and we contact our drivers by cell phones, so there are times when we are not able to reach our drivers and cannot provide the customer with the information that they are looking for at that very moment, which I know can frustrate a person looking for their vehicle. We do apologize for the inconvience and are trying to better serve our customers everyday.