Very unprofessional company.
I went with them after the very professional (and convincing) sales pitch of Joey.
I had multiple offers to ship my car from NY to FL in the $400-550 range. They matched the $550, I signed a contract for that amount, they promise me they'll be at the car between 9-10 a.m. for pickup, and the waiting game began.
On the day of pickup, I didn't hear a peep from anyone until I called them (multiple times). About the 9th time (really) I called, I got a live person (8 p.m.), who told me due to DOT regulations and some fraudulent activities by "various attorneys up and down the East Coast" - the car could not be picked up that day. I, stupidly, gave them the benefit of the doubt, because they said they'd be by the next day between 10-12 to get the car.
The next day rolls around and I get a call that they "will not pick up the car unless I agree to pay them $1,100" - basically double the original quote, and double the cost of the contract I signed. I said "no thanks, I'll go with someone else" - hung up - and immediately arranged to have someone else pick up the car.
Mr. Groom (the owner?) of We Will Transport It called me back SCREAMING at me that I was a liar, was being fraudulent, and I "didn't know shit" about the trucking business. He said I was lying that I arranged for someone else to get the car and that I have no idea what it's like to run a trucking business. Then he started yelling, again, that I didn't know anything about how to read a contract and they WWTI had the unilateral right to double the price (I'm a lawyer and I know how to read a contract).
Fast forward an hour later, Mr. Groom calls me back and says, as if he's bipolar, "sorry about that, we have a trucker on the way," and, "luckily for you, and do to my desire to keep my customers happy, I'm doing it for only $50 more than we originally agreed to" ($600).
Just wanting to be over with the experience, I said yes.
Long story short, I got the car in fine condition and on time. This was due to the third party WWTI hired to get me the car (Jersey Transport - a fine company).
The reason I wouldn't recommend them is due to everything I wrote above. Their actions were negligent at best and fraudulent at worst. STAY AWAY.
