First of all Bill we neer guaranteed your car would be picked up in 3 days.You also failed to mention in your review that we provided you with three different prices to move your car, and you chose the least expensive, it was explained to you that the price that you were choosing was the cheapest, so your car was last in line, since there were other cars paying more to drivers. This was all explained to you at the beginning, but you still chose the least expensive way, that usually takes longer to pick up the vehicle. And your deposit has already been refunded in full.......Richard