Hazella Rollins-LaVar
Submitted this review about Upbeat Express Inc. Review made Live: 3/17/2011 6:58:00 PM
The transport of our BMW 525i was amazing! We live in NY but purchased a car that was physically in Jacksonville, FL. Our dealer recommended the transport service, but my husband wasn't too keen on using them at first. He felt uncomfortable with the idea of using a company we had no experience with to pick up and deliver something of such great value. His idea was to fly from NY to FL and drive the car back up. That would have been unnecessary wear and tear on him not to mention the cost and added mileage on the car. We finally decided (although hesitantly) to give it a shot. Although we were nervous, everything ran as smooth as silk. Our dealer told us that the car would be loaded at an appointed time in the evening and begin heading up the long road from FL to NY. Early the next morning Tim called me directly to verify that the car had in fact been picked up and was headed our way. He estimated that we would receive it in 3-4 days. That afternoon I received a call from Berta saying that the driver's GPS estimated an arrival time later in the evening ON THAT SAME DAY! I really couldn't believe it. We thought she must be mistaken, but she asked if it was convenient for us to meet the truck between 8:00 and 8:30 pm. We arrived at the designated meeting place and minutes later the transporter arrived with out beautiful new car closest to the rear. The driver was professional but friendly and handled our automobile with great caution and care during the unloading process. Once on the ground he asked us to take our time inspecting the car inside and out for any damages. It was in mint condition. We paid him $500 and signed off on the delivery for which he gave us a receipt. So we drove our fabulous new ride home in NY in less than a day of its origin in FL. I would DEFINITELY use this company again and I'll gladly recommend them to anyone unsure of this mode of transport. They are quite simply THE BEST.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Alonso
Quote or Order Cost:
$500
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