Unlimited Transport was transporting a vehicle from Sandy Utah to Syracuse NY. On the way to Syracuse, delivery was days late because Unlimited Transport stated highway in Nebraska was closed, that was fine. We assume that is when driver used and wreaked our vehicle. They then called and changed from 7am Saturday morning delivery to 7pm Friday night. They did not show up until 1am. My daughter took ownership and gave them the check. The next morning we discovered the vehicle had been damaged. Also found 5 beer in back seat of vehicle, 45 extra miles on odometer since Unlimited Transport had taken possession and gas tank almost empty. Unlimited Transport refuses to pay for repairs or accept any responsibility. While searching internet found another customer complaint, stating vehicle damaged during transport by Unlimited Transport. In that case, after initially lying, the driver finally admitted to doctoring the documentation and damaging vehicle. Unfortunately because damage was caused during joy ride and not transportation, insurance does not cover it and to get any money back it would cost us more for a lawyer. Do not use this company.
Shipment Details
Origin State:
Utah
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
936774-VS
Quote or Order Cost:
$950
Car Condition
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