Company Response Review Report Review
SCAM SCAM SCAM

john graham Submitted this review about Universal Transport Services Inc.
Review made Live: 7/11/2013 11:31:00 AM
Was lied to by the first point of contact (which is obviously recorded). He told me that I was not booked by another shipping company at the time. Then after agreeing to pay the $200.00 booking deposit, I was informed that I was indeed double booked, and that my deposit was non-refundable. Great way to make a quick $200.00 though! They never did find a transporter for me at all, and I would not recommend them to anyone!
Shipment Details
Origin State:
Louisiana
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
x3620289
Quote or Order Cost:
$825

Company Response
Lourdes Mederos from Universal Transport Services Inc. Submitted this response.
Response Date: 7/12/2013 4:13:00 PM
MR. JOHN GRAHAM BOOKED WITH US ON 07/09/13 RESERVATION FEE GIVEN AND CONTRACT SIGNED. WE TRIED TO POST TO CENTRAL AND MR GRAHAM WAS DOUBLE BOOKED . WE CONTACTED HIM AND HE WAS TO HAVE THE OTHER COMPANY REMOVE THE POSTING. HE THEN CALLED US TO CANCEL, OUR POSTING, THAT HE HAD ANOTHER COMPANY . ACCORDING TO THE CONTRACT , HE VIOLATED AND IS NOT ENTITLED TO A REFUND. THANK YOU