Terribly unethical and dishonest company. They quoted me $850 to ship my vehicle. They asked for $150 deposit in order to schedule transportation and said the balance would be due upon delivery. They had a week to schedule a driver for the price they quoted and did not meet the terms of our contract. When they told me they were unable to ship my vehicle for the price they quoted I said that's fine, just refund my money. They refused citing the pick up date was only an estimate. I asked when they would be able to pick up my vehicle for the price they quoted and they didn't have an specific date they could provide me. I asked how long was I supposed to wait to have my vehicle picked up, or to receive my refund. They then asked me to pay a $200 refund for cancelling. I said I wasn't cancelling that I'll be here waiting to ship my vehicle for the price they quoted. Still know shipping date scheduled for the price they quoted. They know they can't meet the price they're quoting. Do not do business with them. The manage was belligerent and condescending. He refused to provide me a date my vehicle could be picked up for the price we agreed upon, or when a refund would be issued. They knowingly commit fraud and unethical business practices. Most surprising is I still received an automated text today saying they could ship my vehicle for $750, $100 less than they already quoted me and failed to deliver. They knowingly shot gun blast texts to potential customers with quotes they know they can't meet, then keep your deposit if you fail to accept the new price. I plan to file in small claims court as well as file with the better business bureau. I recommend anyone reading this to the same in order to protect other customers as well as put these guys out of business. They are knowingly unethical. Don't send them any money.
Shipment Details
Origin State:
Maryland
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$700
Quote or Order Cost:
$1100
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