Bruce
Submitted this review about Ultimate Transport 123 Review made Live: 4/5/2021 12:16:00 PM
The driver was very nice and did a good job transporting car from and to new location. My only issue was the payment. I clearly told their customer service that I wanted to pay for the bill up front since I was not going to be at the drop off location. I did not want a relative to have to have $800 cash available for the delivery. When the driver arrived at the drop off location, they were looking for $800 cash. I told the dispatcher that the bill should have been in full 5v days prior. When I tried to pay with a credit card at delivery they said they couldn't take a credit card. This was very odd since I put down the deposit with a credit card. Ultimately they took a credit card after bickering for over 30 minutes. Get payment terms full established up front!!
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Maine
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3489308-AT
Quote or Order Cost:
$1040
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