Review Report Review
The absolute worst! Fraud!

Mary R Submitted this review about USA CarShip Inc.
Review made Live: 6/14/2023 7:09:00 PM
The absolute worst! Want to rate a zero, doesn’t even deserve 1 star. Dealt with Marcus and he lied the entire time. Quoted $775, I gave $100 deposit, then he advised driver would pick up my car on a Saturday and the driver was a no show. No one called Saturday or Sunday to communicate at all.Couldn’t reach Marcus nor anyone at the main number of the company.When I spoke with Marcus the following Monday, he said it was because he wasn’t in the office on Saturday. So, I’m supposed to be ok with that. Then he supposedly was trying to get another driver for me but the rate was now $1,400. More than $600 from what he originally quoted me. How is this company allowed to stay in business? They lowball you upfront then ask for a hell of a lot more after you place your deposit.He claimed that insurance and gas just went up so the drivers want more money. His follow up and communication were absolutely terrible. Never called when he said he would.I had to keep calling him. I have been asking for my $100 refund and have still not received it. I already got another Company to ship my car across the country. I am seeking legal counsel. Ridiculous!!!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
775
Quote or Order Cost:
$1400