Company Response Review Report Review
Bait and switch

Bob Submitted this review about US Car Go Freight Logistics LLC
Review made Live: 10/2/2024 7:58:00 PM
They tell people the price to ship their car will be $450. I saw them show the same price to someone else shipping a different vehicle to a different location. When they ask for $900 in addition to the $200 deposit, I said no way. I did say that I would pay 600. I got it for that. I’m not happy. I suggest you don’t even start down the road with this company, because it will be an unhappy experience start with a company that offers you a reasonable price .
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30780888cg
Quote or Order Cost:
$800

Company Response
Alex Brown from US Car Go Freight Logistics LLC Submitted this response.
Response Date: 10/3/2024 7:10:00 PM
We understand your frustration regarding the pricing and want to clarify that the initial quote is an estimate. The final cost is determined by the carriers, and we always strive to negotiate the best price for our customers. Before proceeding with your shipment, we communicated any changes to the contract and received your confirmation. If you have any further concerns, please feel free to reach out to us. We’re here to help.