Company Response Review Report Review
US Cargo

Paul Submitted this review about US Car Go Freight Logistics LLC
Review made Live: 4/13/2023 9:07:00 PM
Overall, it is a decent service. My only issue would be that the initial quoted price at a tantalizingly low number is never the final price. Initially, I was quoted prices as low as $400, and that is the price that I signed the contract agreeing upon, only to receive MULTIPLE calls quoting me new prices of upwards to $1000+. After frustration, I canceled the order completely and shopped around only to come back because the prices were less than some of the more "reputable" businesses. Once I spoke my peace to the agent about how contracts work, I agreed to the $850 price. After that, the service was smooth and went off without a hitch, and I would utilize this service again if needed, not only because the prices were the cheapest but because after you get pass the price shenanigans the service is top flight.
Shipment Details
Origin:
New York 11772
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$400
Quote or Order Cost:
$850

Company Response
Alex Brown from US Car Go Freight Logistics LLC Submitted this response.
Response Date: 7/13/2023 12:17:00 AM
Thank you for your honest feedback. We apologize for any confusion regarding the pricing. We would like to clarify that prices may vary due to different factors such as distance, demand, and specific requirements. However, we are committed to providing transparent information and ensuring clear communication about any price changes. We appreciate your recognition of our smooth and hassle-free service, and we value your business and feedback.