Company Response
Alex Brown from
US Car Go Freight Logistics LLC Submitted this response.
Response Date: 8/30/2023 10:57:00 PM
We apologize for the inconvenience you've faced. Deposits secure your reservation and allow us to allocate resources. Price adjustments can occur due to industry estimates, route variations, and driver availability. The contract outlines these possibilities. Delivery timelines may extend due to weather conditions and the coordination of multiple shipments by drivers. We're truly sorry for any frustration caused by the delayed delivery. We understand your concerns and are here to address them. Please contact us at (customersupport@uscargofreight.com) for further assistance. Your feedback guides our improvements. We value your experience and want to ensure your satisfaction. Thank you for bringing this to our attention, and we're committed to resolving this matter to your satisfaction.