We deeply apologize for the challenges you faced during your move. We understand the importance of clear communication and consistent pricing. It's important to note that prices can vary due to factors like driver availability, fuel costs, tolls, and traffic conditions, which are determined by the drivers themselves. However, we strive to ensure that our customers receive fair and competitive pricing. We appreciate your feedback and will continue working to provide better experiences for our customers. Thank you for bringing this to our attention.