Review Report Review
Low Quotes, Exorbitant Charges

Kent Submitted this review about Tristar Trucking
Review made Live: 3/28/2011 12:50:00 PM
SCAM!!! Tristar Trucking aka Fairway Auto Transport, Inc. is a BAIT & SWITCH company. You'll receive a very low quote followed up by an email stating that they have had a cancellation and can offer you a discount. BE WARNED - their contract has many built in additional charges like $165 brokerage commission and up to $250 or more in additional trucking costs. The contract states they will contact you with any additional costs before the vehicle is shipped but they do not.

Although my contract was quoted at $525, all the additional charges allowed for a MAXIMUM contractual charge of $940. I paid Fairway/Tristar $175 up front and was forced to pay an additional $900 cash to the transport driver when my vehicle arrived to avoid having the vehicle placed in an impound lot at an additional charge of $100 per day. Conveniently, the day my vehicle arrived, dispatch at Tristar claimed no one was in the office to review my contract and I would have to pay the driver or have the vehicle taken to impound.

AVOID THESE LYING SCAMMERS!!! Their quotes are meaningless and they will not honor their contract. I have called them on at least 5 occasions and they always tell me they will "look" at my contract and call me back, but they never do.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Minnesota
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
41638
Quote or Order Cost:
$1075

Car Condition
  • Vehicle was dirty