Company Response Review Report Review
Incredibly unprofessional

Vivian Submitted this review about Transport Bee
Review made Live: 6/12/2020 6:48:00 PM
I was charged an extra $700 from quoted price. My vehicle was picked up 6 days later than the scheduled pick up date. The broker was incredibly unprofessional and unhelpful. His response time to my calls and texts were always delayed. This is my third time shipping my car and I have never had these issues before. Avoid this broker at all costs
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15063413
Quote or Order Cost:
$2298

Company Response
Santiago Gutierrez from Transport Bee Submitted this response.
Response Date: 6/15/2020 6:55:00 PM
Vivian, thanks for your review. We strive to provide a 5-star service but it looks like we let you down in this case. Rest assured, we will use this as a learning opportunity to improve our service and provide the Exceptional experience our customers deserve.