Company Response Review Report Review
An "interesting" Experience over all

Andreas Fuchs Submitted this review about Trans Auto Transport FL LLC
Review made Live: 8/30/2013 10:16:00 AM
This was the first time ever for me to move a vehicle from point "A" to "B". The Good: Friendly Customer Service; Always answering the phone; Truck driver (Daniel Yurchenko) very friendly and honest. The Average: Quoted price raised $100 (El Paso, TX seems to be a difficult spot to deliver cars?!); Open carrier delivers car dirty (food for thought in case your car is very valuable); Carrier only excepted cash (this was OK since it was communicated in a timely manner). The Bad: Late Pick-up from originally quoted date; Pick-up date rescheduled 3 times! No prior notification about date cancellations, explanations were given after calling Jesus though. Summary: Don’t use if you live remotely (TBD wherever that is) and have a drop dead delivery date. Company will deliver as soon as they find a suitable carrier. Note: These guys are brokers like any other company, your order is on the shuffle board until it makes sense for them profit wise - they will jeopardize (push-out) your pick-up date or charge extra.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
RJ5051
Quote or Order Cost:
$1250

Company Response
Alan Matos from Trans Auto Transport FL LLC Submitted this response.
Response Date: 9/4/2013 9:39:00 PM
Thank You for the 3 star review ! Please contact us again for the next one! www.transautotransport.com / 1-866-875-5936 FL office - 1-866-234-0807 NY office - 866-234-0807 GA office