Company Response Review Report Review
Inoperable VW convertible

Teresa Submitted this review about Total Car Shipping
Review made Live: 6/5/2014 6:19:00 PM
Marc provided excellent customer service. He was knowledgeable not only about vehicle transport but also about the specific make of my 1978 bug. He could not have been more efficient in the timing and process. The car was picked up promptly and delivered faster than expected. The vehicle was an inheritance from my mother's recent passing and the car was inoperable requiring a complete renovation. Marc not only offered suggestions for websites offering hard to find VW parts but also sites with blogs and reviews regarding the process of renovating correctly. Marc chose the perfect company to pick up my car. The driver Donny could not have been nicer as well. He was most accomodating especially given that the car wouldn't even roll because it had been sitting so long and the brakes were siezed. He kindly looked for a solution rather than simply driving away because he couldn't back his large truck up the long driveway. Given the stress of my mother's passing, I truly could not have asked for a better experience during such trying times. Thank you so much to both Marc and Donny!
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Marc
Quote or Order Cost:
$525

Company Response
Bill Eaton from Total Car Shipping Submitted this response.
Response Date: 6/6/2014 12:21:00 PM
Thank you Teresa for the very kind words! My pleasure to help! Call my direct line ANYTIME 954 210 7612 for all you transport needs! Have a great summer and enjoy that bug! Best wishes, Marc