Review Report Review
EXPERIENCE

M. Comeau Submitted this review about Total Car Shipping
Review made Live: 2/27/2012 8:03:00 AM
OVER ALL I HAD AN INTERESTING EXPERIENCE. I WAS QUOTED $900 IT ENDED UP BEING $1100. WHEN THE TOW TRUCK ARRIVED TO PICK UP MY VEHICLE IN WASHINGTON I WAS NOT AWARE THAT IT WAS GOING TO BE TOWED TO THE LOADING LOCATION BEHIND ANOTHER CAR. THE UPON ARRIVAL IN CLEVELAND BY PLANE, I WAS CALLED AND TOLD THAT THEY WANTED TO DROP OFF MY CAR THE NEXT MORNING AT APPROXIMATELY 2:30 AM IN UNFAMILIAR AREA, PLUS AT 8 PM I NEEDED TO FIND SOMEPLACE TO GET 1000. CASH FOR MY CAR TO BE RELEASED. SORRY I DON'T CARRY CASH. I WAS ALSO TOLD THAT THE CAR WOULD ARRIVE APPROXIMATELY ON SATURDAY. AFTER TELLING THE MAN ON THE PHONE THAT I WOULD MEET THEM AT 8 AM THE NEXT MORNING AND MY BEING AT THE LOCATION ON TIME, THEY WEREN'T THERE. THEY FINALLY ARRIVED AT 10:30 THAT MORNING AND UNLOADED MY CAR IN THE MIDDLE OF A BUSY STREET INSTEAD OF PULLING INTO THE SHOPPING CENTER PARKING LOT ON THE OTHER SIDE OF THE STREET. IT MADE NO SENSE TO ME TO WHY THEY WOULD RISK DAMAGE TO MY CAR MUCH LESS THE RENTAL CAR I HAD TO PARK IN THE MIDDLE OF THE STREET.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Ohio
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1022610-xr
Quote or Order Cost:
$1100