Company Response
Terry Williams from
The Car Transporters Inc. Submitted this response.
Response Date: 8/2/2013 7:42:00 PM
800-6-615-0973 / 602-428-6877 Hey Eric. Thanks for your feedback. After you and I spoke yesterday I'm glad to hear that once we discussed the communication issue on part of the driver, that you recognized I did the best I could on my end having heard about the drivers communication breakdown after the fact. Again I apologize for that and feel confident that the carriers that we use are top rated and was glad to know that your truck still was picked up, arrived in the same condition and even a few days early. Communication issues happen and being in the middle we do our best to stay on top of things as they happen. I know from many of the other reviews left for us and myself that this was an isolated incident. We do appreciate the feedback as it helps us to keep track of these incidents so we can keep an eye on the carriers we use. :) Good luck on your move and thank you again for allowing us the opportunity to transport your vehicle.